BayNODE is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the BayNODE Web site and governs data collection and usage. By using the BayNODE website, you consent to the data practices described in this statement.
Collection of your Personal Information
BayNODE collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. BayNODE also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.
There is also information about your computer hardware and software that is automatically collected by BayNODE. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by BayNODE for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the BayNODE Web site.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through BayNODE public message boards, this information may be collected and used by others. Note: BayNODE does not read any of your private online communications.
BayNODE encourages you to review the privacy statements of Web sites you choose to link to from BayNODE so that you can understand how those Web sites collect, use and share your information. BayNODE is not responsible for the privacy statements or other content on Web sites outside of the BayNODE and BayNODE family of Web sites.
Use of your Personal Information
BayNODE collects and uses your personal information to operate the BayNODE Web site and deliver the services you have requested. BayNODE also uses your personally identifiable information to inform you of other products or services available from BayNODE and its affiliates. BayNODE may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
BayNODE does not sell, rent or lease its customer lists to third parties.
BayNODE may as you to opt in to receive SMS messages from BayNODE by an email message first. When you opt in to receive SMS messages from BayNODE, we may collect the following personal information:
Your mobile phone number
Your name — if provided
Any information you provide in your message responses
Message delivery and interaction data — timestamps, status, etc.
We collect information directly from you when:
You interact with our customer support via SMS
We use your SMS data to:
Send transactional or account-related messages — order updates, appointment reminders, etc.
Respond to your inquiries or support requests
BayNODE does not sell or share your SMS opt-in data with third parties for their marketing purposes.
No mobile opt-in or text message consent will be shared with third parties or affiliates.
You can opt out of SMS messages at any time by replying “STOP” to any message. After you opt out, you will no longer receive text messages from us unless you opt in again.
You can always ask for assistance by replying “HELP” to any message.
To request access to or deletion of your SMS-related data, please contact us at bn-contact@baynode.com
We implement reasonable technical and organizational measures to protect your personal data. SMS data is retained only as long as necessary to fulfill the purposes outlined above or to comply with legal requirements.
We may update this SMS privacy policy periodically. If we make material changes, we’ll notify you via SMS. Continued use of our SMS service indicates your acceptance of the revised policy.
BayNODE keeps track of the Web sites and pages our customers visit within BayNODE, in order to determine what BayNODE services are the most popular. This data is used to deliver customized content and advertising within BayNODE to customers whose behavior indicates that they are interested in a particular subject area.
Use of Cookies
The BayNODE Web site use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize BayNODE pages, or register with BayNODE site or services, a cookie helps BayNODE to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same BayNODE Web site, the information you previously provided can be retrieved, so you can easily use the BayNODE features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the BayNODE services or Web sites you visit.
Security of your Personal Information
BayNODE secures your personal information from unauthorized access, use or disclosure. BayNODE secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
Changes to this Statement
BayNODE will occasionally update this Statement of Privacy to reflect company and customer feedback. BayNODE encourages you to periodically review this Statement to be informed of how BayNODE is protecting your information.
Contact Information
BayNODE welcomes your comments regarding this Statement of Privacy. If you believe that BayNODE has not adhered to this Statement, please contact BayNODE at BN-Contact@BayNODE.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.